Effective Date: 10/04/2024
Last Updated: 03/01/2026

Digilab Solutions LLC (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights.

1. What Information We Collect

We collect the following types of information:

Personal Information

Name
Email address
Phone number
Company name
Website URL
Appointment booking details

Communication Information

SMS message interactions
Email communications
AI-assisted or automated voice call logs

Technical & Tracking Information

IP address
Browser type
Device type
Pages visited
Cookies and tracking technologies

2. How We Use Your Information

We use collected information to:

Schedule and confirm appointments
Provide consulting and automation services
Send SMS messages (with consent)
Send email communications
Send automated or AI-assisted voice communications (with consent)
Improve website performance
Provide customer support
Maintain system security

We do not sell personal information.

3. SMS Opt-In & Mobile Information

Users opt in to receive SMS communications by:

Submitting a website form with an unchecked consent checkbox
Booking an appointment and agreeing to receive SMS

By opting in, users consent to receive:

Appointment confirmations
Appointment reminders
Service-related messages
Promotional messages related to our services

Message frequency varies.

Message & data rates may apply.

Users may opt out at any time by replying STOP.

Users may request assistance by replying HELP.

Mobile opt-in data and consent will not be shared with third parties for their marketing purposes.

We do not sell or rent mobile phone numbers.

4. Cookies & Tracking Practices

We use cookies and tracking technologies to:

Analyze website traffic
Improve user experience
Measure marketing effectiveness

Users may disable cookies through browser settings.

5. Data Security & Handling

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

We restrict access to authorized personnel only.

However, no method of transmission over the internet is completely secure.

6. User Rights

Users have the right to:

Request access to their personal information
Request correction of inaccurate data
Request deletion of personal data (subject to legal obligations)
Withdraw consent for SMS or email communications

To exercise these rights, contact:
[Insert Support Email]

7. Age Restriction

Our services are intended for individuals 18 years of age or older.

13. Contact Information

If you have questions regarding this Privacy Policy, contact:

Digilab Solutions LLC
Dallas, TX
info@digilabsolutionsllc.com
www.digilabsolutionsllc.com