SMS Terms & Conditions

Effective Date: 10/04/2024
Last Updated: 03/01/2026

These SMS Terms & Conditions (“SMS Terms”) govern text message communications from Digilab Solutions LLC (“Company,” “we,” “our,” or “us”).

By opting in to receive SMS messages from Digilab Solutions LLC, you agree to these terms.


1. Program Description

Digilab Solutions LLC sends SMS messages to individuals who have opted in through approved consent mechanisms.

Messages may include:

  • Appointment confirmations

  • Appointment reminders

  • Service-related updates

  • Business follow-ups

  • Account-related notifications

We do not send unsolicited SMS messages.


2. Consent to Receive Messages

By providing your phone number and opting in, you expressly consent to receive:

  • SMS text messages

  • Automated messages

  • AI-assisted communications

  • Messages sent using automated technology

Consent is not a condition of purchase.

You may withdraw consent at any time.


3. Message Frequency

Message frequency varies based on your interaction with our services.

Typical volume may include:

  • 1–2 appointment confirmations

  • 1 reminder per scheduled appointment

  • Occasional service-related follow-ups

We do not engage in bulk promotional SMS campaigns without explicit marketing consent.


4. Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan.

Digilab Solutions LLC is not responsible for charges incurred from your carrier.


5. Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

After you send STOP, you will receive a confirmation message and no further SMS messages will be sent unless you opt in again.

For assistance, reply:

HELP


6. Supported Carriers

SMS delivery depends on participating mobile carriers. Delivery is not guaranteed and may be subject to carrier filtering or network issues.

Carriers are not liable for delayed or undelivered messages.


7. Privacy

Your information is handled in accordance with our Privacy Policy:

https://digilabsolutionsllc.com/privacy-policy

We do not sell your phone number.

We may use trusted service providers (such as CRM and messaging platforms) to deliver SMS communications.


8. Data Security

We implement reasonable safeguards to protect your personal information. However, no system can guarantee absolute security.


9. Eligibility

You must be at least 18 years old to opt in to SMS communications.


10. Changes to SMS Terms

We may update these SMS Terms at any time. Continued participation in our SMS program constitutes acceptance of any updates.


11. Contact Information

If you have questions regarding SMS communications, contact:

Digilab Solutions LLC
Dallas, TX
info@digilabsolutionsllc.com